Your Privacy Matters

    Privacy Policy

    Effective Date: October 11, 2022

    Your privacy matters to us. This Privacy Policy explains what information we collect from you and how we use it when you visit DigiSeats.com or use any of our services related to digital seating charts for events. By visiting and using our site, you agree to the terms of this policy.

    What Information We Collect

    1. Information You Provide Directly

    When you use DigiSeats or fill out forms on our website, we may collect personal information that you choose to provide. This includes:

    • Your name and contact details, such as email address
    • Event details you submit when placing an order
    • Any files or guest list data you upload in connection with seating arrangements

    We collect this data so we can deliver the online seating chart service you requested, communicate with you about your order, and provide customer support.

    2. Automated Information

    We also use cookies and similar technologies to gather data when you visit our site. Cookies are small files sent to your browser that help us improve and secure your experience. They help us with things like:

    • Identifying when you are logged in
    • Remembering your preferences
    • Improving website performance
    • Analyzing how our website is used

    We may use tools like Google Analytics to help us understand how visitors use the site so we can make improvements over time.

    How We Use Your Information

    We use the information we collect for purposes such as:

    • Fulfilling your request for a DigiSeats seating chart
    • Providing customer support and responding to your inquiries
    • Improving our services and user experience
    • Personalizing your interaction with our platform
    • Protecting our systems against fraud and abuse

    We do not sell your personal information to third parties for marketing purposes.

    Cookies and Tracking Technologies

    Cookies help make DigiSeats work better for you. You can control cookie settings through your browser. However, blocking cookies may affect how features of the site function—for example, your ability to stay logged in or save preferences.

    Third‑Party Tools

    We may use third‑party services (for example analytics or marketing tools) that also collect information via cookies or similar technologies. These tools help us understand usage patterns and improve our services, but they are governed by their own privacy policies.

    How We Share Information

    DigiSeats may share aggregated or anonymized information publicly, such as statistics about how many events are created through our platform, but this data will never include personal details that identify you or your guests.

    If we ever need to share information with service providers who help operate the website or deliver the seating chart services, we require those partners to protect your information in accordance with this policy.

    Your Choices and Rights

    Keeping Your Information Accurate

    If your personal details change or you believe something in your profile is incorrect, you can contact us and request updates.

    Cookies and Tracking

    You can set your browser to refuse cookies or notify you when cookies are being used. Consult your browser help pages for specific instructions. Blocking cookies may reduce functionality on some parts of the site.

    Sensitive Information and Children

    We do not seek to collect sensitive personal information such as financial or government identification numbers through our site.

    DigiSeats does not knowingly collect personal information from children under the age of 18. If you believe that a child under 18 has provided personal data, please contact us so we can delete it.

    Security and Data Protection

    We use administrative, technical, and physical safeguards to protect the information we collect. While we cannot guarantee absolute security of information transmitted over the internet, DigiSeats strives to use commercially acceptable measures to protect data from unauthorized access or misuse.

    Links to Other Websites

    Our site may contain links to third‑party websites that are not operated by DigiSeats. If you click on a third‑party link, you will be directed to that site. These other sites have their own privacy policies, and we are not responsible for the content or practices of those sites.

    Changes to This Privacy Policy

    We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page. If a change significantly affects how your personal information is handled, we will take reasonable steps to notify you.

    Contact Us

    If you have questions, concerns, or requests related to privacy, you can reach us via our contact page.